Our company:
We can provide advice on:
Bank Lenders:
- AIA
- ANZ
- ASB
- Bank of China
- BNZ
- Heartland Bank
- KiwiBank
- SBS Bank
- The Co-Operative Bank
- TSB
- Westpac
Non-Bank Lenders:
- Abcom Finance
- Apricity
- ASAP Finance
- Avanti Finance
- Basecorp
- Better Finance
- Bizcap
- Bridging Finance Group
- Click Capital Loans
- Cressida Capital
- DBR Property Financiers
- Fico Finance
- First Mortgage Trust
- Finbase
- Fortis Capital
- FundTap
- Funding Partners – CFML loans
- General Finance
- Homesec
- Joint Equity
- Killarney Capital
- Liberty Financial
- Line Capital
- Marac Finance
- Merx Finance
- Metro Finance
- Midlands Funds
- NZMS
- NZCU
- Pepper Money
- Plus Finance
- Property Funding
- Prospa
- Omega Capital
- Oxford Finance
- Resimac
- Select Home loans
- Select Asset
- Silver Harbour Capital
- SOS
- Southern Cross
- Southern Cross Partners
- Spiers Finance
- Summit Capital
- UDC
- Unity Credit Union (formerly The Credit Union)
- Xceda Finance
- Zagga
- AIA
- Chubb Life
- Fidelity Life
- NIB
- Partners Life
- Booster
- Koura
- NZ Funds
Our fees and costs:
- Our advisers can charge on an hourly charge or;
- For lending, a percentage of the loan amount applied for.
Our commissions:
For Insurances, Rapson Loans & Finance Ltd are paid in the form of commission from the insurers through which we place business. The amount of the commission we receive depends on the Annual Premium. Typically we receive an upfront initial commission of between 140%-220% of the annual premium and an annual ongoing commission of between 5-10% for every year the policy is in force. We will provide more specific details of these commissions at the time our advice is given.
For KiwiSaver & Investments, Rapson Loans & Finance Ltd are paid in the form of ongoing commission from the provider through which we place business. The amount of the commission we receive depends on the value of the investments we place with them and the fund the investment is put into. The range is between 0.20-1.05%. We will provide more specific details of these commissions at the time our advice is given.
We refer our clients to Sweeny Townsend Insurance Brokers and Robert Huggins for all General Insurance Needs and in return, we receive a referral fee of 30% of the Total Commission paid to the Advisor on company premium only. For Company premiums we receive; Material damage, assets, loss of profits – 20-24%, Liabilities like builders’ risk – 20%, Commercial vehicles – 10-12% commission.
- We follow an advice process that ensures our recommendations are made appropriately, based on clients’ goals and circumstances.
- All our advisers undergo annual training about how to manage conflicts of interest.
- We maintain registers of conflicts of interests and the gifts and incentives we receive. These registers are monitored regularly, and additional training is provided as required.
If you have a complaint:
- We will consider your complaint and let you know how we intend to resolve it. Where possible, we try to resolve your complaint immediately.
- If we are unable to resolve your complaint immediately, we will acknowledge your complaint within 2 business days. We may contact you to get further information about your complaint.
- We aim to resolve complaints within 20 business days of receiving them. If we need more time to investigate your complaint, we will let you know when you can expect to receive a response to your complaint
- We will contact you by phone, email or letter to let you know whether we can resolve your complaint and how we propose to do so.
Our duties and obligations to you:
- give priority to your interests;
- exercise care, diligence, and skill;
- meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services
- meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services.